Frequently Asked Questions
Please see below for solutions to frequently asked questions
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I have not received the latest print edition, when will I receive it?
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I’ve lost my password, how do I set up a new one?
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Our subscriber list gets the exclusive weekly newsletter ‘Behind the headlines’ as well as notification emails letting you know when the latest digital edition is ready to download. If you think you are on the list but not receiving notifications please check your junk mail and add ‘email@example.com’ as a contact in your email settings. If you think you have opted out of the mailing list or unsubscribed and want to be added, please subscribe by going to this link: https://bylinetimes.us20.list-manage.com/subscribe?u=0b0ed45028ea45b3a7ce7f582&id=d165d7255f
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How do I upgrade my subscription?
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How do I renew my subscription
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I ordered a book, when will I receive it?
Please allow two weeks for your order to arrive. We ship books weekly.
How do I cancel my subscription?
We’re sorry to see you go!
You can cancel your subscription at any time from within your account. Head to ‘Subscriptions’ on the left-hand menu to cancel.
If you have any feedback for us, please do not hesitate to get in touch. We’re always looking to improve.
If your question has not been answered please contact firstname.lastname@example.org